Privacy Policy

1. Information Provided Directly

When you request an estimate, contact us, or use our services, you may provide information to BlueCurrent Pools & Spas directly. The types of information you may choose to share include:

• •Your name;
• •Your phone number;
• •Your email address;
• •The property or service address where work is needed;
• •The requested service and a description of the project;
• •Messages, questions, and estimate details you send us;
• •Photos or documents you voluntarily share related to the project.

2. Information Collected Automatically

When you visit the BlueCurrent Pools & Spas website, certain information may be collected automatically as part of standard website operation. This may include:

• •Your IP address;
• •Your approximate city or regional location;
• •Your browser type;
• •Your device type;
• •Your operating system;
• •The pages you visit;
• •The time you spend on those pages;
• •The referring URL that brought you to the site;
• •The date and time of your visit;
• •Cookies and similar technologies.

3. Google Analytics

The BlueCurrent Pools & Spas website uses Google Analytics to understand how visitors use the website so we can improve its content and performance. Google Analytics may collect information including:

• •IP address;
• •Device and browser information;
• •Approximate geographic location;
• •Pages visited;
• •Session activity;
• •Referring URLs;
• •The date and time of visits;
• •Cookies and similar identifiers.

Google processes this information according to Google’s Privacy Policy. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. You may also control or delete cookies through your browser settings.

4. How Information Is Used

BlueCurrent Pools & Spas uses the information we collect for the following purposes:

• •Responding to inquiries and estimate requests;
• •Scheduling appointments or property visits;
• •Delivering the services you request;
• •Communicating with you about your project;
• •Providing customer support and follow-up;
• •Improving our website and services;
• •Maintaining the security of our website and systems;
• •Complying with legal obligations;
• •Protecting our legitimate business interests.

5. How Information Is Shared

BlueCurrent Pools & Spas may share information with service providers and partners who help us operate our business, including:

• •Website hosting and technical providers;
• •Form, scheduling, CRM, email, telephone, chat, and communication providers;
• •Service providers acting on our behalf to deliver or support our services;
• •Professional advisors such as attorneys, accountants, and insurers;
• •Law enforcement, courts, regulators, or government authorities when legally required.

6. Cookies

Cookies are small text files stored on your device by your browser when you visit a website. They help websites recognize your browser and remember information such as your preferences.

The BlueCurrent Pools & Spas website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and remember your preferences. You can control or delete cookies through your browser settings. Disabling cookies may affect some functions of the website.

7. Data Retention

BlueCurrent Pools & Spas retains inquiries, form submissions, communications, and project records only as long as reasonably necessary for business and legal purposes. We typically retain these records no longer than five years after the related inquiry or project closes, unless a longer retention period is required by law.

8. Privacy Rights

Depending on your location and applicable law, you may have the right to request:

• •Access to the personal information we hold about you;
• •Correction of inaccurate personal information;
• •Deletion of your personal information;
• •Restriction of the processing of your personal information;
• •Objection to certain processing of your personal information;
• •Withdrawal from marketing communications.

To exercise any of these rights, contact us using the information in the Contact Information section of this policy.

9. Security

BlueCurrent Pools & Spas takes reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet and no method of electronic storage can be guaranteed completely secure.

10. Third-Party Links

The BlueCurrent Pools & Spas website may contain links to external websites that we do not control. We are not responsible for the privacy practices or the content of those external websites. We encourage you to review the privacy policies of any websites you visit.

11. Children's Privacy

Our services are intended for adults. BlueCurrent Pools & Spas does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete that information.

12. SMS / Text Message Program

Participation in our SMS / text message program is optional. You may opt in by submitting a website form, by sending a message to the business, or by expressly agreeing during a conversation with us.

Messages may include appointment reminders, estimate updates, service updates, customer-care messages, project communication, follow-ups, and promotional messages where separately authorized.

Message frequency varies and may be up to eight messages per month. Message and data rates may apply.

Reply STOP at any time to unsubscribe. Reply HELP for assistance or contact the business using the phone number or email shown in the Contact Information section of this policy.

SMS consent is not a condition of purchasing any services from us.

Mobile numbers, SMS opt-in information, and messaging consent will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be provided only to communication providers and support-service subcontractors as necessary to deliver the requested messaging service.

Carriers are not responsible for delayed or undelivered messages.

13. Changes to This Policy

We may update this privacy policy from time to time. When updates occur, the revision date shown on this page will be changed. We encourage you to review this policy periodically.

14. Contact Information

If you have questions about this privacy policy or how we handle your information, please contact BlueCurrent Pools & Spas: